1. General

The terms and conditions of DTREU AG form an integral part of the contractual relationship pursuant to Articles 394 et seq. of the Swiss Code of Obligations between the client and DTREU AG. Deviations are only valid if confirmed in writing by DTREU AG.
All our offers, services, sales and deliveries are subject to the following terms and conditions, even if no express reference is made to them; by placing an order, they are deemed to be accepted. These terms and conditions form the full content of every contract concluded. Any amendments must be made in writing. Oral or telephone agreements shall only acquire legal validity once they have been confirmed in writing.

2. Conclusion of the Contract

Failure to immediately reject written documents submitted for review does not constitute acceptance of the customer's offer to place an order. The customer's offer to place an order shall only become effective once DTREU AG has confirmed its acceptance in writing to the customer for the purpose of providing consultation. The confirmation is generally preceded by correspondence regarding the time required for the requested services. The respective contractual relationship (contract for services) is established between the third party referred by DTREU AG on the one hand and the customer of DTREU AG on the other. DTREU AG does not act as a representative and is not a party to the contractual relationship. The referral of third parties is made at the request of the customer of DTREU AG and is free of charge for the customer. The respective contractual relationship (contract for services) is established between the third party referred by DTREU AG on the one hand and the customer of DTREU AG on the other. DTREU AG is not a party to the contractual relationship and therefore assumes no liability whatsoever for the contractually owed services of the referred person or for their non-contractual conduct.

3. Warranty and Liability

DTREU AG shall not be liable in cases of gross negligence or unlawful intent for damages arising from a defect in the delivered goods or other services. DTREU AG provides a one-year warranty on its products with regard to their physical properties, provided that the damage was not caused by external mechanical impact or by improper processing, assembly or storage. Upon receipt of the goods, the buyer must immediately inspect them for completeness, correctness and freedom from defects. Noticeable defects shall only give rise to warranty claims if they are notified to us in writing within seven days of receipt of the goods. Transport damage must be recorded in detail on the delivery note. By signing the delivery note, the recipient confirms the completeness of the delivered goods. This also applies to partial deliveries. Deviations from the order shall not be deemed to constitute a defect. DTREU AG shall be entitled at any time to subsequently deliver any missing material. In all cases, shipment shall be at the buyer's risk, even in the case of carriage-paid delivery. If the buyer engages an external transport company to deliver the goods, all costs and risks shall pass in full to the buyer upon delivery of the goods ex works or from the warehouse. For transport carried out by us, the goods being transported are insured up to their value. etc.